Retention Engine

RetentionEngine was a no-code, AI-powered cancel flow tool designed to reduce customer churn—particularly for Shopify-based, subscription-first businesses. It allowed brands to personalize the cancellation experience using behavioral data, video messages, dynamic prompts, and follow-up strategies aimed at “winning back” customers before they left for good. At its peak, RetentionEngine proudly served over 1,000 consumer brands and claimed to help save more than $100 million in customer revenue in just 12 months. Tools like automatic reactivation triggers and smart, machine-learning-powered intervention plans helped it stand out.